When deciding to place a PRE ORDER please BE SURE YOU READ THE FOLLOWING INFORMATION:
1. When pre-ordering products with "custom setting" or "Not in stock" (MTB suspension, custom built bike, custom wheels, or any other) Deposit of 50 % has to be paid from invoice balance as well as full payment will be considered as booking agreement.
2. By clicking on Add to cart bottom. and completing the buying procedur on product Not In stock where Pre-order allowed / recommended. Pro-forma invoice will be issued towards your email or account through our web shop.
3. Payment of the invoice must be done in 7 working days by bank transfer only.
4. Invoices not paid within the allowed time will be cancelled
5. We do not refund any of deposit already paid for products as they are pre-set components to your needs (bikes kinematics, riders weight, riding style, custom features)
6. Should you cancel the pre-ordered item and then decide you want the item when its back in stock you will be charged full price.
7. Cancelling the orders on items in stock we do not issue refund. We will however substitute for an in stock item only or give you store credit for future purchase.
Thank you for your understanding ...
We work countless hours to ensure all pre-order products are delivered. We allow our vendors anywhere from 2-20 weeks to deliver the product from production or tuning line.
This take a time..in order to deliver high-quality products